Store Policy

All finished good products sold through online receive free ground shipping.

For warranty part inquiries or service, please call 905-513-7733.

If you are not completely satisfied with a product, return it for a full refund. Return it with an RMA , which you can generate from the "My Account" section, within 30 days of the shipping date on your packing list. Customers are responsible for return shipping charges.

International customers please note that direct sales from are exclusive to Canadian customers. We cannot ship to addresses outside of Canada, nor do we ship to PO Boxes. For information regarding Klipsch products in your area, please contact the Klipsch distributor in your country.

Contact Information:

If you have any questions about our online store, please contact us at 888-250-8561.

Please note that our Heritage products are built to order and handmade in the US at our Hope, Ark. manufacturing facility. Because of this, please allow up to 6 weeks for delivery, although your order may be ready sooner, depending on volume and availability.

To Order Online

1. Select a product
If you need assistance in choosing the product that is right for you, you can call (800)554-7724.

2. Add to cart
Once a product is added to your cart, you can change or delete the quantity, continue shopping or proceed to checkout. There is no obligation to buy any items in your cart. When you’re ready to place your order, just access your cart and click Checkout. Note that several products are listed as shipped and sold as "eaches" so you must enter quantity “2” for a pair.

3. Complete your transaction
If you haven't done so already, you will be asked to “Log In” or register for an account. To complete the process, enter your billing and shipping information. For your protection, the billing address and shipping address must be in the same state, and the billing address must match the one your credit card company has on file.

Choose your shipping method.

Choose your payment option, and click “Checkout.” You will receive an invoice number and an e-mail confirmation.

Accepted Payment Methods Online

Visa or MasterCard
*at this time, we are unable to accept bank issued gift cards due to the inability to verify an accurate billing address associated with these cards